Busy doesn't mean profitable.
You can grow turnover every year and still be no better off. Let's look at pricing, margins, costs and customers. Where's the money being made—and where's it going?
Practical business improvement in Nottingham
Build the business you meant to.
More profit. Less hassle. A stronger future.
You've built a business, taken on people and won customers. But is it giving you what you want? I help you work out what needs to change, make a sensible plan and get the work done—with a proven method and practical systems behind it.
Book a free Business Improvement Session →
90 minutes in Nottingham or online. Leave with a
One-Page Owner's Plan you can keep, whether we work
together or not.
5–20 employees
Service businesses
Trading 2+ years
£250k–£1m turnover
Start with you
What do you want from your business?
More profit is important. But it isn't the whole answer. Maybe you want to work fewer hours, build a management team, step back or sell one day. There's no single right ambition. We start with yours.
More money without more hours
A business that runs better without me
Something worth selling one day
Then we work backwards. What does it need to earn? Which customers are worth having? What's costing you time or money? And what needs to change first?
Three things worth getting right.
A good business can still be working harder than it needs to. Where would a change make the biggest difference to yours?
Stop making hard work of simple things.
Disconnected systems, poor processes and unnecessary admin cost time and money. We'll find what's slowing you down and make it work better.
What are you actually building?
More freedom? A business someone else can run? Something you can sell? Whatever the goal, today's decisions should be moving you towards it.
The NG Grow difference
Good advice is a start. Getting it done is what counts.
I've seen plenty of good plans go nowhere. Business owners don't need another folder full of ideas. They need to know what matters, what to do next and who is going to do it.
That's why NG Grow brings three things together. Each matters. Together, they give you a much better chance of making progress.
Real experience. A proven method. The systems to make it happen.
1
Business experience
More than 40 years running businesses. The judgement to ask the right questions and challenge what isn't working.
2
Entrepreneurs Circle methodology
A structured, established approach to winning customers, making more sales and growing a business—applied through certified coaching.
3
Coreflow and practical implementation
Most plans fail because the owner is too busy to implement them. Coreflow connects your website, enquiries and follow-up so routine work gets done consistently.
The Entrepreneurs Circle method
Experience matters. So does having a proper method.
I've learnt plenty from building businesses. Some of it the hard way. But experience on its own isn't enough.
I'm an Entrepreneurs Circle Certified Coach because the EC method gives us a structured approach to marketing, sales and keeping customers.
We use it to improve the revenue side of the business, while also looking at margins, people, processes and what you want long term.
It's proven methodology, put to work on your priorities.
EC member results
A method backed by results.
148%
reported average member growth
70%+
reported doubling within two years
Figures attributed to Entrepreneurs Circle. The doubling claim was reported from an EC survey of 873 members with at least two years' membership (February 2021). These are not NG Grow client outcomes.
The machinery behind the plan
Coreflow: your website and follow-up working together.
Most owners already know there are things they should be doing. The problem is finding the time,and doing them consistently. Coreflow is our smarter website and automation platform. It handles the repetitive work and makes sure fewer opportunities are missed.
Turn interest into enquiries.
A website that answers buyers' questions and gives people a clear way to enquire, ask for a quote or book.
Don't leave people waiting.
Automatic responses can acknowledge website enquiries promptly, even when you're with a customer.
Get back to callers.
Where connected, a missed call can trigger a text so a potential customer knows how to reach you.
Keep conversations moving.
Set up quote and enquiry follow-ups so prospects aren't forgotten when the day gets busy.
Ask when it matters.
Automatically request Google reviews from happy customers at an appropriate point.
Stay in touch.
Useful messages and reminders that encourage repeat business and referrals from existing customers.
Need a new website? We can build one on Coreflow. Happy with the one you've got? We can connect the relevant tools to it. The plan comes first; the technology follows.
Photo of James
Portrait to be added
Why work with me?
I've been where you are.
I've spent more than 40 years running and building businesses. I've twice led a company onto a UK Top 100 growth list, sold a business, and helped hundreds of organisations improve the way they work.
I've also made expensive mistakes. Wrong people, wrong decisions, markets changing under our feet. I know the pressure of having customers, staff and bills depending on you.
Since 2009, our technical work has helped more than 500 businesses with their systems. I bring that experience, the Entrepreneurs Circle method and the Coreflow team together through NG Grow.
I won't pretend to have every answer. But I'll be honest about what I see, challenge what needs challenging, and help get things moving.
James Bogue · Founder & Principal Consultant
How we work.
A clear route from the business you've got to the one you want.
Find out what matters.
We start with your ambitions and the facts: profit, customers, people, time and what's getting in the way.
Agree what needs to change.
We develop an Owner's Plan with priorities, numbers, actions and accountability—not a lengthy report nobody reads.
Get it done.
Coaching, EC methodology and Coreflow where it fits. We put improvements in place, check the numbers and adjust.
A plan, practical help and the systems behind it.
Three levels of ongoing coaching and Coreflow support, from £695 a month plus setup and VAT. Six-month minimum; scope depends on the plan.
Your first step
Let's work out what your business needs.
In a free 60-minute Business Improvement Session, we'll look at what you want from the business, what the numbers say and the main things holding it back.
We'll map out a One-Page Owner's Plan: your goal, the priorities and the first actions I'd recommend. It's yours to keep whether you decide to work with NG Grow or not.
Ask about your free session →
Free initial session. No obligation.